Bringing technical expertise and operational experience to your projects. Our team uses established governance frameworks and service management principles to deliver complex transformation solutions. Acting as your passionate advocate, assuring successful design, delivery, and ongoing support of your solutions using globally established best practice and governance.
Establishing a governing project methodology. Your Project Manager ensures the successful deployment of your complex solutions with well-defined milestones along the way. Identifying risks and adapt to your changing needs, ensuring successful and timely installation
Working as an extension of your internal technical team. Your Technical Manager provides a consultative approach, throughout the lifecycle of your deployment. They guide, design and plan for your current and future services and network requirements
Responsible for monitoring and reporting on your network performance against SLAs. Your Service Manager is your advocate within GTT. Proactively identifying areas for improvement to optimize your business operations. Establishing governance and service management principles
Providing resource designated specifically for you. Your Customer Incident Manager takes the lead in resolving incidents. Managing your critical implementation requests, identifying and tracking any operational post-mortem activities to prevent reoccurrence
Simplifying your large, complex projects. Your Program Manager provides governance and contract management support to drive major transformational changes. Aligning with your business projects, helping execute your key transformation initiatives